Jakarta, CNBC Indonesia – Fraud is again attacking consumers in cyberspace. This time, a number of Booking.com users reported a fraudulent mode that drained their accounts.
Observer reported a number of customers who received fraud from the Booking.com system. The email is addressed to users who have checked in or are scheduled to check in to the hotel they have booked.
Then, the hacker will send an email from [email protected] contains cancellation of the customer’s stay. However, the cancellation can be postponed if the customer provides bank card details via the link in the email.
Not only that, customers are also given a time limit of 4 to 12 hours. If it fails, the reservation will be cancelled. The email notification also reportedly appeared on the Booking.com mobile application, quoted from The Guardian, Wednesday (25/10/2023).
One of those who received the email was customers named Julia Berridge and Kate Wright. Berridge admitted to closing the bank card after following the instructions in the email.
He didn’t lose his money. However, it had already entered all of its card information, so it had to close it immediately.
Meanwhile, Wright made the payment after receiving the email. After realizing he had been charged twice, he reported it to Booking.com, which said the incident could not have happened.
Booking.com denied its systems were hacked and blamed the messages on a hotel partner’s email system being compromised. However, the hotels also denied it and said it was impossible for them to do so.
This incident occurred after a technical problem last month. At that time, a number of hotel operators and partners around the world had to spend tens of millions of rupiah for months.
[Gambas:Video CNBC]
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Originally posted 2023-10-28 10:15:00.