Jakarta, CNBC Indonesia – The emergence of thousands of applications used by central and regional governments has made the digitalization process even complicate bureaucracy. Minister for Empowerment of State Apparatus and Bureaucratic Reform Azwar Anas gathered digital business experts to help with the tedious process of integrating government applications.
Anas emphasized that the problem of application flooding is not only experienced by Indonesia. Developed countries such as the UK are also experiencing the same thing when encouraging digital transformation in the public service sector.
“In England, for example, from previously there were thousands of applications, integrated into 75 applications. There are also 2,000 web-based services in England which were then integrated into one public service portal,” he said in a press release received CNBC Indonesia, Tuesday (7/11/2023).
President Jokowi, he continued, wants Indonesia to do the same thing. Currently, there are tens of thousands of applications used by government officials.
“Now if you want to access permission A, go to application A, want to handle document B, go to application B. This is what will be integrated,” said Anas.
This application integration effort is part of the Electronic Based Government System scheme. To realize this digital transformation, the government has prepared a system called govtech.
As part of efforts to streamline the application, Anas invited digital practitioners and startup entrepreneurs, including Ainun Najib from Tech for Good, COO Hukumonline Jan Ramos Pandia, Antler Indonesia Partner Agung Bezharie, Setiaji from the Ministry of Health who led the development of the PeduliLindungi application, Managing Director Peruri Dwina Septianti, and Rahmat Danu Andika from Telkom.
Anas said that Indonesia’s digital transformation direction is on the right track, as is good practice in countries with leading e-government, such as the UK, Estonia and Australia.
“Input from fellow practitioners and digital experts further details the direction of accelerating the digital transformation of public services,” said Anas.
[Gambas:Video CNBC]
(dem/dem)